Hello Dear Reader! Ever
try to convince someone that they should be paying attention to Twitter? A co-worker, Vice President of something or
other, CMO, CEO, or CIO?
I’ve had
conversations over the years with many people as to why Twitter is important to
their business. If they don’t have a
dedicated “Social Media” guru or their Corporate and Legal Policies do not yet
“allow” an official Twitter presence, they can still effectively market, and
monitor marketing, using Hash Tags. It’s
a way of dipping your toes in the water without really diving in.
Alas most of the conversations revolve around what “real”
results they can gain from Twitter. Most
lack the vision or understanding to see how it could benefit them. Tying a dollar amount to Twitter can be
difficult. Most companies don’t track or
publish earnings related around a Twitter campaign. They do with traditional advertising, but
with social media it’s hard to tie a dollar amount to it.
I was a little busy yesterday with work. Like most days I poked my head out on Twitter
and checked several new sites. I even
received some push updates to my phone via USA Today, Fox News, and the New York
Times. So Imagine my surprise when this
morning while standing in line at the Starbucks in the Charlotte airport that I
see this. Twitter Terror Hoax Rocks Wall
Street, AARRRUUUU?
Learning about social media occurrences the next day via the
new paper. How old fashioned. Loosing 200 Billion dollars over 80 typed
characters, not so old fashioned.
Twitter first came out I laughed at it. Why would anyone want to have a website
version of Instant Messenger, remember AOL,
limited to 140 characters? Turn around
several years and I have firmly flip flopped, Oxymoron, and have drunk the
Twitter Kool-Aid.
What changed my mind?
Becoming a presenter in the SQL Server Community. I went to my first SQL Saturday and caught
the bug, read TSQL Tuesday #41 Becoming a SQL Server “Presenter” GETINVOLVED! One of the things I did was
examine the really good speakers and see what they were doing. They blogged, they were on Linked-In, they
were on Twitter. So I did all of
that.
Only after the fact did I find #SQLHelp, the hashtag that allows
people to ask whatever SQL question they have and get free advice from some of
the Top SQL Talent in the world. There
were situations where I had production outages and we, my fellow DBA’s and
managers, used Twitter to post questions and get deep technical answers
quickly.
“So Balls”, you
say, “YAY you’re on Twitter. Now what about this 200 Billion dollar
Tweet?!”
At 1:07 pm, East Coast Time, the Associated Press Twitter
account, currently suspended, was hacked.
The 80 characters contained within the Tweet typed by the hackers seemed
particularly potent given the turmoil of the last week. “Breaking: Two Explosions in the White House
and Barak Obama is injured”. I’m not
alone in my conversion, apparently the people trading on the New York Stock Market
follow the Twitter as well.
By 1:09 pm the Dow had fallen over 137 points. While it rebounded quickly, 1:12 pm when Sam
Hananel (@SamHananelAP) Tweeted, “Please ignore AP Tweet on explosions we’ve
been hacked”. The market corrected. But did it?
My Dad does a lot of day trading. He’s studied up on it, and I’ve learned a tiny (very tiny) little bit about
it vicariously through him. You can take
options out on Stocks termed calls, where you bet they will over or under
perform.
Based on their performance you get your money back and a little extra. The most notorious case of this came during 9-11 where some nefarious people had bet on the airlines to lose money. In regular terms though this is used daily, sometimes you win, sometimes the company you bet on wins. It's part of our system.
Based on their performance you get your money back and a little extra. The most notorious case of this came during 9-11 where some nefarious people had bet on the airlines to lose money. In regular terms though this is used daily, sometimes you win, sometimes the company you bet on wins. It's part of our system.
*It’s a lot more complicated than that, but we’ll stick with
the very basics.* Think betting, but
using the stock market. There are also
automatic options that you can set through e-investing web sites.
So it could have affected Calls. People could have lost money.
Another way that people could have lost money on this? Using automated software to monitor stocks.
So it could have affected Calls. People could have lost money.
Another way that people could have lost money on this? Using automated software to monitor stocks.
Quick example, I like Disney. So I go buy some Disney stock. Disney is a non-essential good
(basically). They make entertainment,
theme parks, dresses that my daughter likes to wear, movies my kids like to
watch (DAD include on this). I don’t
NEED Disney stuff. We get it with
disposable income. We NEED food. The mortgage HAS to be paid. Electricity, need that too! So when there are hard times disposable good
take a hit. Look at the stock market
when 9-11 happened, the Mortgage Crisis, and other such events.
So I buy 100 Disney stock at $35 a share for $3,500. If something happens and Disney stock drops
$10 per share, I could set up a pre-arranged sell order. At $25 sell it all. Let’s say the stock market tanks Disney stock
because a Hacker gets into their official account and announces “Disney to go
bankrupt, 10,000 employees to be laid off immediately”.
My Stock dips down to $23, while I’m at work. My e-banking software kicks in and sells all
my Disney shares. My money is down to
$2500 and I’ve just lost $1000. When it
is correctly reported that Disney is not going bankrupt and is having a record
Quarter beating all earnings estimates, and the stock now corrects to $40 a
share, I’m no longer a stock holder. Not
only did I take a loss, but I was out on the Win too.
I just lost $1000. I
just missed out on gaining $500. There
is no customer service department. No
receipt to be returned. I’m out. The market was correctly reported. Based on my input a sell order happened. Potentially A LOT of sell orders from all
sorts of people happened.
WHAT DOES THIS MEAN
Security and Reality. First Security. It means some real people lost real money yesterday. We’ll have to see what the fallout of this
is. It also means that if you do have a
Corporate Twitter account you probably need to look at changing the password
every 90 days, and using something like KeePass to manage your password.
Warnings aside it also means we can now put a dollar amount
on Twitter. USA Today estimated that
$200 billion dollars in broader market capital was lost when the Tweet
occurred. The market rebounded and that
capitol was regained, with some people suffering losses.
Before I could even finish writting this blog, there was a new story. SEC, FBI probe fake Tweet that rocked stocks. And another Twitter working on two-step authentication.
Now Reality. The financial world is following Twitter and most other
forms of social media. The importance of
effectively using this channel to communicate with customers and the world at
large is only going to gain importance as time goes on. The most expensive Tweet in the world so far
is now worth $200 Billion dollars. How
much will the next one be worth?
As always Thanks for stopping by.
Thanks,
Brad